Quality Assurance in IT
Instructor: Игор Тодоровић, PhD, Full Professor
Students should: be familiar with the basics of the quality system, understand the standards, gain knowledge about the goals, organization, implementation and effects of the quality system, demonstrate knowledge of the methods used to improve its application, monitor and apply novelties in the quality system.
| Code : | О2018ИОКИТ |
|---|---|
| Status: | E |
| Semestar: | 7th |
| Number of classes per week: | 3+2 |
| ЕECTS: | 6 |
| Teachers: |
Игор Тодоровић,
PhD Full Professor Игор Мишић, MBA Senior Assistant |
| Prerequisites: | No prerequisites |
| Learning Outcomes (gained knowledge): | Students need to understand the functioning of the quality system, develop the ability to communicate with experts from other fields, correctly analyze and interpret the available information, give adequate recommendations and apply the appropriate methods in order to increase the efficiency of the management system. |
| Subject Contents: | System theory. Industrial systems. Quality (quality comprehension, quality circle, quality of semi-products, quality of products, quality of services, quality of software, determination of features and characteristics of the quality). Measurement, testing and control. Determination of quality values. Quality management. ISO 9000 standards of the quality management system. Quality system. Managing quality with the computer. Managing economics of quality. Methods and techniques of the quality system. Quality system documentation. |
| Teaching Methods and Learning Activities: | Lectures are performed by combining ("ex cathedra" / "case") method. Theoretical teaching content is presented through the "ex cathedra" method by using presentations; The second part of the lectures is conducted by using the "case" method of presented analysis of characteristic cases and examples that illustrate the theoretical content. The main form of work will be the processing of cases from practice, in order for students to learn how to use acquired knowledge for practical purposes. Seminars include the preparation, presentation and defense of seminar paper with the application of the Instructions for the preparation of scientific papers. Through the themes of seminar papers, the whole theoretical content of the subject is covered. |
| Literature: | Todorović, Z. (2009). Quality management. Banja Luka: Faculty of Economics. Klarić, S., & Pobrić, S. (2009). Quality management - Tools and methods of improvement. Mostar: Faculty of Mechanical Engineering |
| Types of Assessment for the subject: | Colloquium I (0-20 points); Colloquium II (0-20 points); Final exam (0-50 points); Attendance (2point); Class activities (seminar papers, discussions, case studies) (0-8 points) |
| Special Remarks for the subject: |